Please see terms relating to returns & refunds on the website or on the following link -

Our return policy is applicable within 48 hours from receipt of the product and applicable only for the following reasons: 

1. Damaged Product
2. Manufacturing Defect
3. Incorrect Product 

All our products are handmade by experienced artisans, one piece at a time, making each piece unique. The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners. You can reach us at customerservice@phomellohome.com or at +91-8448054292 (10:30 AM - 6 PM) to initiate a return. 

Please note we do not accept returns of ceramic products. Ceramic products require professional packing and are very likely to get damaged en route.

In case you used an e-gift card to make the payment for the canceled order, your e-gift card will be credited with this amount.